Description:
The receptionist works within the firm to help it run smoothly. They are responsible for greeting visitor, delivering exceptional client service, and providing an overall welcoming environment. This role often includes performing ad hoc administrative duties as needed.
Primary Responsibilities
- Welcome and assist visitors
- Handle queries via phone, email, and Microsoft Teams
- Coordinate the booking and setting up of meeting rooms
- Order food/snacks for office lunches and client meetings when required
- Receive, sort, distribute, and send daily mail and couriers
- Responsible for assigning and auditing physical access cards
- Manage office inventory such as stationery, business cards, groceries, and equipment
- Ensure office cleanliness and maintenance is maintained
- Oversee office services such as cleaners and maintenance service providers
- Main point of contact for building management and communication, as well as vendors (shredding, plants, coffee services etc.)
- Handle printing and photocopying requests
- Provide support for various teams when necessary
- *Application requirements
- High school diploma or GED
- 2-3 years of relevant experience in an office environment
- Proficient in Microsoft O365
- Excellent verbal communication
- Ability to prioritize activities, especially when there is a high volume of tasks
- Positive attitude for greeting clients in a friendly manner upon arrival to the office or through the phone
- Flexibility to be able to move between activities and duties quickly if priorities change
- Strong organizational skill to keep multiple calendars organized
- Customer-focused
- Active listener