Description:
As a Psychogeriatric Case Manager, you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g., addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect. The role will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.
- Note: Staff will be required to work in client’s own homes and may therefore be exposed to second hand smoke.
WHAT YOU WILL DO:
- Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues.
- Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.
- Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required.
- Provide supportive counselling or referral and linkages to health care, programs, or service providers.
- Provide crisis management/intervention and assist in the development of crisis plans for clients.
- Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
- Maintain strict confidentiality and follow all other required policies and procedures.
- Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization.
- Attend and actively participate in all required training.
- Liaise, collaborate and coordinate with other professionals, service providers and partners.
WHAT YOU BRING:
- Completion of degree in social services/human services or equivalent
- Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions, and severe social isolation.
- Completion of Gerontology is an asset.
- Group counselling related to mental health, addictions, and related issues.
- Knowledge of community resources and support.
- An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.
- Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills
- Good oral and written communication skills and computer literacy, including MS word and Excel.
- Counselling, responding and assessment skills.
- Creativity and flexibility to approaches.
- Ability to work effectively as part of a team and interact with workers from a variety of agencies.
- Understanding of cultural competency and framework
- Knowledge of other languages is an asset.