Description:
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
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Role Designation: Home-Based (in the Quebec province)
Our team is growing, and we are actively looking to hire a Claim Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.
Accountabilities:
- Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned.
- Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence.
- Comply with best practices as set out in Allstate policies and procedures.
- Adhere to legislative and regulatory requirement and ensures files are thoroughly documented.
- Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
- Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems.
- Communicate and interact with claimants, vendors and other insurance companies in a professional manner.
- Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.