Description:
The Project Manager is a customer facing position and is responsible for independently managing small to medium scale projects, multiple interconnected projects and highly technical projects. This position performs the accountabilities detailed below and other duties as assigned.
How You Will Make An Impact
- Create work breakdown structures with the Services team using appropriate tools and techniques in order to develop the cost, schedule, resource, quality and procurement plans.
- Manage changes to project scope, project schedule and project costs using appropriate verification techniques in order to keep the project plan accurate, updated and reflective of authorized project changes and facilitate customer acceptance.
- Obtain project plan approval from the customer in order to formalize the project management approach.
- Support the negotiation of contracts and coordinate preparation of proposals, plans, specifications and financial conditions of the project.
- Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align stakeholders and team members.
- Obtain project charter approval from the sponsor and customer (if required) in order to formalize authority, gain commitment and project acceptance.
- Responsible for all aspects of a project over the entire life cycle (initiate, plan, execute, control, close).
- Implement approved actions and workarounds required to mitigate project risk events
- Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions and communicate to all stakeholders.
- Record detailed customer requirements, constraints and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques and the project charter.
- Conduct analysis to determine the successful aspects of the project and opportunities for improvement
- Lead project debrief meeting with project team to determine what went well and what could have gone better
- Interface with Account Manager and/or Customer Contact to determine customer satisfaction with project
- Assess Project Management processes and tools and recommend improvements as needed
- Participate in the design, preparation and evolution of the Entrust project governance process
- Lead by example – maintaining knowledge of project management best practices and innovations