Description:
The Senior Project Manager (Customer Integrations) is primarily responsible for managing multiple complex IT project across multiple workstreams. Experience creating project charters, defining, and managing scope and tracking progress or milestones will be critical for the role. Project Managers should also have a background coordinating with third-party vendors and internal platform teams for system integrations, implementation, and rollouts. This individual will be involved in supporting IT M&A agile adoption by observing, evaluating, and implementing changes to improve the agile transformation of the program.
ESSENTIAL DUTIES
- Project Planning
- Create and execute project plans. Revise as appropriate to meet changing needs and requirements.
- Facilitate definition of project scope and objectives.
- Project Resourcing
- Engage resources that are required to deliver project and meet schedule, cost, and risk objectives.
- Ensure work estimates are valid, tracked, and managed.
- Manages and prioritizes workload of self/team and delegate where appropriate considering team member strengths and development needs.
- Motivate and empower effective work teams.
- Managing Project
- Leverage project management best practices to track progress and drive results toward overall project objectives.
- Identify and manage project risks/issues. Recognize and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope.
- Consistently plan and monitor time, scope, resources, and budget.
- Provide strong project management skills for multiple complex projects; ensures team is aware of the plan and deliverables.
- Builds relationships and foster collaboration to instill trust
- Project Delivery
- Complete project/service requests effectively and efficiently while maintaining a high level of proficiency.
- Lead projects through full design, development, implementation, and transition to operational support within scope, timeline, and budget.
- Plan, lead, and provide oversight for driving multiple complex projects to completion; identifies and resolves issues; monitors and addresses constraints/risks; anticipates and clearly communicates needs.
- Create and maintain project documentation.
- Partner with IT teams, business, and third-party vendors to continually make progress on project activities.
- Project Reporting
- Identify and execute appropriate communication methods to provide project status that meets stakeholder and leadership needs.
- Project Leadership
- Mentoring of other project managers.
- Focus on continuous improvement of project delivery.