Description:
- Develop and manage administrative processes for the program including policy and procedure history tracking, program implementation planning and documentation. Update program policies and procedures and contributes to the preparation, presentation and distribution of program reports by compiling information and preparing reports. Create project work plans to implement a new or revised policy by ensuring all program documentation affected by the change has been updated within a timely fashion and all relevant stakeholders have been notified of the change.
- Contribute to the monitoring of budgets and core activities in collaboration with program leadership to ensure that funds are spent as planned and within budget and that program objectives are achieved. Research various vendors to identify most cost-effective options based on quantity and provides recommendations to the Leader. Plan and monitor inventory levels of supplies to ensure adequate levels are available for future volume projections.
- Draft and maintain data collection instructions, tool and process to ensure consistent, high quality data collection. Collaborate with service providers, other departments and program staff to ensure data collection is complete and accurate. Act as an expert and central point of contact to all relevant stakeholders in the patient pathway on database inquiries and any other concerns.
- Assist with the development and maintenance of partnerships with health agencies, community organizations and educational facilities by organizing and facilitating training sessions, educational networks, committees, meetings and conferences. Provide research, coordination, facilitation and administrative support to ongoing committees/working groups through agenda planning, minutes, follow-up research and action. In collaboration with program staff, coordinates the initial and ongoing credentialing of contracted service providers by ensuring that all required documents have been completed and submitted.
- Gather, review, interpret and analyzes the daily, weekly and monthly programmatic processes along the screening pathway utilizing the screening database. Identify areas of concern, reviews policies to resolve issues and follows up with Leader as required. Liaise with program staff and service providers to coordinate clinical aspects of program participation. Troubleshoot, investigate and applies appropriate remedial strategies to anomalies and discrepancies pertaining to participant care. Compile, analyze, summarize and communicate data to support program initiatives.
Education, Training and Experience
- A level of education, training, and experience equivalent to a Bachelors Degree in a health discipline or health care administration and a minimum of four (4) years recent related experience in either a clinical or business environment.