Program Assistant

Description:

Responsible to the program leadership this position will support staff to ensure the efficient functioning of the assigned division area. As a member of a multi-disciplinary team, the Program Assistant, Public Health provides administrative and technical support to assist in the delivery of programs and services in a fast-paced and challenging environment. In order to meet the program demands and priorities, while ensuring the efficient functioning of the assigned program, this role self-schedules their workload, creates records in appropriate electronic databases, supports program events/clinics where required, including evening hours and in a variety of community settings and maintains inventory of program materials and supplies. The role is required to act in accordance with relevant legislation, codes of ethics and applicable health procedures and policies and provides front line customer service to diverse clients and their families, health care providers, partnering agencies and internal staff.

QUALIFICATIONS

EDUCATION

• College Diploma – Office Administration – Executive College diploma or Health Services College diploma
• OR a post-secondary degree in Business Administration, Public Health or Health Science related

KNOWLEDGE/EXPERIENCE

• 2 years recent related work experience (e.g. Public Health, health service or clinical setting experience dealing with medical and/or health terminology).
• Previous experience with program specific Ministry software/databases would be an asset.
• Previous experience and/or training in medical transcription an asset.
• Awareness of the Social Determinants of Health & priority populations would be an asset.