Description:
The role of a Skechers Product Specialist is to provide an excellent customer experience. Product Specialists are enthusiastic and welcoming, they serve as Skechers product experts and are committed to customer satisfaction.
Main Responsibilities
- Drive sales through excellent customer service.
- Act as a product expert and serve as a brand ambassador for all things Skechers, using this knowledge to guide customers to the right product selection.
- Continuously ensuring floor inventory is well maintained, merchandising, stocking and cleaning – whatever it takes to create a premier shopping experience for the customer.
- Efficiently process customer transactions, discounts, etc. at the point of sale. Accepts returns professionally and encourages exchanges or alternatives where possible, striving to always maintain the customer relationship.
- Stays up to date on the latest Skechers’ product knowledge.
Skills, Qualifications And Experience
- Loves being a part of the team and treats every coworker with respect and positivity.
- Previous retail, restaurant, or hospitality experience preferred but not required.
- Work availability should be open to the store’s needs.
- Flexible and motivated to provide excellent customer service.
- Strong attention to detail.