Description:
How You’ll Succeed
- Operational Effectiveness – You will lead and executive control related activities to mitigate credit and operational risk within the RESL business.
- Issue Resolution – Lead the timely resolution of complex issues, including client, closure of facilities or title related matters. Conduct root cause analysis of issues as they arise and recommend new/amended controls to prevent recurrence. Design and implement action plans to address issues and prevent future occurrences.
- Client Focus – Identify and implement creative solutions to ensure that changes to ensure regulatory compliance and resolve issues strike the right balance between governance/controls, client experience and profitability.
- Relationship Management – Collaborate with a diverse group of partners within CIBC (e.g. Project Delivery, Risk Management, Technology, Legal, Compliance, Business Controls) and outside of CIBC (e.g. external Legal parties) to implement initiatives and resolve issues in an efficient manner with high quality results
Who You Are
- You have deep knowledge and experience with CIBC internal systems, procedures, and processes and at least 2-3 years experience leading operational processes that mitigate operational and credit risk
- You are a problem solver. You have the ability recommend and develop solutions that streamline existing procedures and processes and effectively engage the support of key stakeholder teams within the Bank to achieve business line priorities
- Your influence makes an impact. You have exceptional interpersonal skills and a flexible style to lead, motivate, and influence all levels of decision makers, clients and team members. Excellent communication (verbal, written and presentation) skills.
- Ability to adapt to conflicting priorities, roadblocks, and change, demonstrating strong negotiation and conflict resolution skills
- You have completed a Post-Secondary degree, with 2-3 years of operational experience in a large, corporate environment
- You can demonstrate the ability to adapt to conflicting priorities, roadblocks, and change, demonstrating strong negotiation and conflict resolution skills. You have excellent Excel, Visio, PowerPoint skills.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.