Pharmacy Administrative Assistant

Description:

PRIMARY DUTIES AND RESPONSIBILITIES:

• Scan prescriptions into the pharmacy software system

• Create and maintain numerical prescription files and storage

• Replenish and reorder pharmacy and office supplies

• Prepare and process billings, claims, disbursements and related documents;

• Answer the telephone and direct calls to the appropriate team member

• Assist in pharmacy and sterile room cleanliness

• Handle incoming and outgoing mail (including inter-office)

• Retrieve prescription hardcopies as required for audit purposes

• Create and maintain files for invoices, packing slips and other documentation

• Assist patients picking up prescriptions;

• Process credit card payments using online software and/or hardware

• Liaise with courier representatives to track packages and resolve delivery issues

• Create shipping waybills using courier software systems

• Select, assemble and pack the correct shipping container for a given drug product

• Liaise with warehouse personnel to replenish shipping supplies

• Assist couriers with outgoing deliveries to ensure all deliveries are picked up

• The Pharmacy Administrative Assistant will also be assigned other duties and tasks as required from time to time.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• High School Diploma or equivalent experience;

• Proficiency in Kroll an asset;

• Working knowledge of pharmacy operations; Previous pharmacy experience an asset;

• 1-2 years administrative experience an asset;

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Organized with the ability to multi-task and shift priorities with ease;

• Strong tendency for attention to detail and a high degree of accuracy

• Strong proficiency in Microsoft applications (Outlook, Word, Excel);

• Able to work under pressure in a fast-paced environment

• Excellent customer service and interpersonal skills;

• Ability to work independently and in a team environment;

• Ability to communicate effectively both orally and in writing

• Excellent organizational and time-management skills;

• Ability to consistently meet deadlines and handle competing requests

• Ability to solve problems effectively and efficiently

• Ability to deal with stressful situations as they arise

• As part of your job duties, you may be required to lift up to 50 lbs.

• Associate may be exposed to cold environments up to 20% of day