Permit Services Representative

Description:

Provide coordination for a Permits and Inspections records management system, both electronic and paper; make recommendations for improvements to departmental processes such as permit circulation and record keeping in relation to drawings, permit related documents and paperwork in address files; research and develop content for division forms such as applications and checklists; facilitate approved changes.

Administer system for permit issuance process, including intake, circulation and issuance using the departmental electronic permit tracking system; generate reports to facilitate and track permit status; maintain and update spreadsheet database to track new and archived plans.

Coordinate the distribution of permit related process information on the City’s website by collecting information and drafting content in consultation with department and communications staff; upload content to website.

Receive, review and analyse sign permit applications and perform calculations to assess compliance with sign regulation bylaw, respond to applicant regarding compliance or changes required to meet compliance; recommend application for approval or denial to Chief Building Inspector; monitor and follow-up on status of applications.

Receive permit applications, plans and required documents for building, plumbing, electrical, demolition, sign, blasting and excavation; review applications and assist applicant to ensure completeness of information; update property records and enter permit information onto permit tracking system; administer permit application circulation to required departments; review departmental comments and inform applicants of issues requiring changes; maintain a variety of manual and computerized records and related files; request and collect required documentation such as Home Owner Protection Office certification, Development Cost Charges, letters of assurance, blasting insurance, letters of credit and additional fees; issue occupancy/completion certificates upon approval; forward to appropriate departments for refund of deposits, business license approval, B.C. Assessment and Finance Department for new or changes to services.