Description:
The Patient Services Clerk performs a variety of clerical functions related to patient care and operation of the nursing unit.
What you’ll do
- Answer telephone, take and relay messages, calling/paging appropriate personnel to telephone for physician’s orders and patient diagnoses reports, and send/receive faxed information.
- Enter patient information into Cerner system for discharge, transfer to other facilities and transfer between units.
- Make appropriate arrangements for patients requiring procedures, both inside and outside the facility such as laboratory tests, CT scans and ultrasounds by booking appointment times, booking ambulance as instructed, and informing applicable care provider.
- Transcribe and process physicians’ orders to appropriate forms i.e.: medication record, kardex, for laboratory tests, medications, diagnostic tests and treatments for Registered Nurse (RN)’s approval.
- Notify primary RN of stat orders.
- Check all charts for any physician’s orders not processed by the end of every shift, process these orders as necessary, and notify the charge nurse immediately with any questions related to unprocessed orders.
- Prepare charts for new admissions by performing such duties as making identification labels, imprinting chart sheets and attaching physicians’ standing orders,
- Maintain patient records including filing loose reports as they arrive on the nursing unit, retrieving previous charts for mothers of newborns from Health Records if requested.
- Dismantle patient charts on discharge or transfer by distributing and filing sheets according to established procedures and ensuring all patient’s documents in chart.
What you bring
- Grade 12.
- Knowledge of medical terminology.
- Graduation from an approved Nursing Unit Clerk program.
- One (1) year’s recent related experience or an equivalent combination of education, training and experience.
You also have the ability to:
- Communicate effectively both verbally and in writing.
- Deal with others effectively.
- Utilize a variety of computer software applications.
- Keyboard 40 w.p.m
- Organize work.
- Ability to operate related equipment.
- Carry out the duties of the position.