Patient Information Clerk

Description:

We are looking for a Patient Information and Data Managemenet Clerk to join our Ambulatory team with the Rare Diseases clinic. In this role, you will assist in the development of a RedCap database and be responsible for backfill and maintenance of data into the database to facilitate clinical and quality work. You will work closely with staff to assist in accessing the RecCap data as needed for clinical follow-up, statistics and quality improvement purposes. In addition to the database responsibilities, you will provide service in a customer-focused manner and assist with clinic registration, booking of follow-up appointments and reminder calls. . You will facilitate the delivery of patient care by providing a high level of support and assistance to patients/families and staff. You will also support the operation of the team/clinic by providing clerical and administrative functions in a proactive, organized manner.

Here’s What You’ll Get To Do

• Maintain and backfill RedCap data
• Assist staff in accessing RedCap data as required for clinical follow-up, statistics and quality improvement purposes.
• Greet patients and families, and assist in meeting their needs when appropriate
• Schedule and coordinate appointments and meetings, including reminder calls to patients and families
• Provide registration support to patients and families during clinical operations
• Organize and maintain patient charts, as well as electronic and paper information filing systems
• Maintain electronic calendar/schedules
• Coordinate clinic administrative functions to ensure efficient operations
• Provide clerical support to all health care staff
• Perform other duties as assigned
• Support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner
• Prepare and forward requisitions/documents in a timely manner.