Description:
KPMG is looking for an Administrative Assistant who can provide support on a range of activities:
- Maximize the value of Partners time by proactively identifying and taking accountability for all administrative matters.
- Understand business needs, manage service delivery, mitigate issues, and bring solutions.
- Understand KPMG business processes and proprietary systems in order to execute, or effectively delegate, work.
- Operate with a large degree of autonomy and independently complete high quality work to meet established goals.
- Handle highly sensitive and confidential information requiring a high level of discretion.
What you will do:
- Client Relationships - Ensures all client communications are responded to in a timely fashion.
- Independently actions on routine enquiries and escalates complex client enquiries to appropriate parties based on knowledge of practice/structure and work process.Professionally interacts with clients as directed
- Inbox Management - Monitors Partner’s email inbox as directed by Partner. Flags and prioritizes based on urgency and subject matter
- Calendar Management – Pro-actively looking ahead and Manage Partner’s calendar/schedule, maximizing the best use of their time by managing requests and commitments through sorting, filtering and prioritizing requests, while ensuring deadlines are met. Proactively and independently identifies, resolves, and manages calendar conflicts
- Marketing – Works with marketing team assisting where required; email distribution, client event communications. Manages Partner’s contacts, opportunities, and compliance with Canadian Anti-Spam Legislation ensuring they are current. May manage or support proposal process in collaboration with marketing resources. (needs to have thresholds for Marketing support for proposals)
- Communication – Creates, reviews, and distributes various communications for Partners. Handles routine communications on behalf of Partners and reports on actions taken
- Reporting – Manages regular and ad hoc reports as requested
- Document preparation - Assists Partners with coordinating, creating, preparing, editing, and proofreading all standard and non-standard documents, reports, presentations, and correspondence using MS Office suite
- Meeting support – Attends internal meetings as requested by Partners, takes meeting minutes, and summarizes action items. Follows-up on action items following the meeting
- Travel Management – Handles complex travel arrangements and reservations as required, both domestic and international, including handling business visas and other explanation, clarification, and diplomacy
- Meeting Management – Coordinates and manages the scheduling of client meetings, leadership meetings, and events (conference calls, video conferences, in person, etc.). Plan and organize meetings and events as required including logistics/securing meeting space, catering, and document prep. Compile, transcribe, and distribute minutes of meetings when required and follows up on action items
- Expense/Time reporting – Completes, reconciles, and ensures timely submission of time and expense reports for the Partner
- Provides backup support to other administrative assistants as needed
- Acts as a liaison between partners and Delivery Centre, on Risk Management requirements as applicable