Description:
By living our Purpose, we will make an impact that matters.
- Learn from deep subject matter experts through mentoring and on the job coaching
- Be encouraged to deepen your technical skills…whatever those may be.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
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What will your typical day look like?
As an Operations Manager - Infrastructure Monitoring and Data Analytics within Deloitte Technologies, you will lead a team of technology professionals providing monitoring and performance health analysis to teams and member firms across Deloitte.
- Lead, mentor, and develop team members to excel in their areas of expertise and career goals
- Responsible for the operational stability of the technologies offered through the UPMA Service
- Manage and oversee the day-to-day activities of the team ensuring adherence to standards, best practices, and project methodology
- Act as a trusted technical advisor to leadership and customers of the UPMA service technologies
- Facilitate and implement continual improvement to provide ongoing value to UPMA customers
- Manage and maintain operations and maintenance for the suite of enterprise systems in line with change management processes
- Direct and deliver reports to senior leadership on the success of the UPMA service in line with requests from internal teams and stakeholders
- Direct and manage the identification and resolution of technical problems associated to systems
- Manage vendor relationships and influence product development where appropriate