Operations Leader

Description:

We play by the following rules:
We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
Job Description

WHAT YOU’LL DO:
The Operations Leader (OL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The OL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long -term desired outcome of profitability and growth. In this role, you’ll:

Lead and execute the store's back of house functions and operational processes. This includes leading the team that processes the Inbound (HED2F) and Outbound (Returns) productivity
Support various operational activities, including; Merch updates, TIME tasks, MyCounts, Trade Weekly Story, Shelfie, Scrapping, Promos/Markdowns, and Inventory Management
Support the Store’s Leadership Team in daily and weekly workflow planning
Support the planning, prioritization and execution of the work you and the team are doing
Responsible for the facilities, maintenance, health and safety and loss prevention of the store on your shift
Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture
Practice and role model Feedback and Coaching - The Indigo Way
Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent