Office Service Clerk

Description:

The Workplace Services Professional is responsible for working with the Workplace Services Manager, Workflow Coordinator, and various service delivery teams to oversee, maintain and ensure the smooth and efficient day to day operations of Deloitte’s offices. This role performs general clerical duties and tasks requiring attention to detail, accuracy, and precision. Duties are performed in accordance with established office routines and operations. The individual is expected to have knowledge of a general office environment, typical office practices and procedures prior to entering position.

Practical knowledge is required for delivering excellent office support services including:

• Providing excellent customer service to staff, clients and external guests
• Floor support upkeep. Including, copy room checks and restock, work floor walkthroughs and reset
• Health and Safety support. Including, H&S signage changes and H&S inspections
• Facilities services support. Including, facilities walkthroughs and advising local facilities teams of any deficiencies
• Mailroom support and coverage
• Reception services support and coverage

About the team

The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of procurement, mailroom, concierge, delivery and distribution, reception, hoteling resource management and facilities management. The Workplace Services role draws upon knowledge of the specific function discipline and the organization's business practices providing services to ensure the safe, efficient and effective operation of the organization.

Enough about us, let’s talk about you

You are someone with:

• 1-2 years of work experience in reception, customer service, retails, event services, hospitality, or a facilities environment is an asset
• Intermediate level knowledge of Microsoft Word, Excel, MS Teams, and Outlook
• Excellent verbal and written communication skills
• Excellent customer service skills
• Attention to detail and has excellent interpersonal skills
• Ability to work well under pressure
• Ability to multi-task and work well with a variety of different departments and individuals
• Prolong standing/walking during your shift
• Able to lift 40lbs