Description:
The Office Assistant performs administrative duties and co-ordinates activities related to the management and rental operations. This position is 4 days one week and 6 days including the weekend the next week.
Administrative Duties
You will be primarily responsible for administrative duties as follows:
- Coordinate rent receipts and the preparation of bank deposits
- Ensure positive resident relations; write notices to residents
- Answer phones professionally
- Prepare petty cash invoices
- General filing duties
- Use computer and property management software system to record various transactions as required
Customer Service Responsibilities
- Greeting and interacting with residents and prospective residents in a customer friendly and professional manner
- Prompt response to resident issues and service requests (within 24 hours)
- Assist with resident events (i.e. Holiday parties, summer barbeques)
- Recognition of residents’ unique requirements (i.e. Long term residents)
- Promote a neighbourly community atmosphere (i.e. coordinate food drives, garage sales)
Skill Set Required
- Strong administration and organization skills
- Some computer and keyboarding skills
- Strong customer service skills
- Positive attitude towards learning and training
- Well-developed verbal communication skills
- Ability to display a professional/presentable appearance/attire
- Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities
- Understanding of Life Safety, Fire Safety, and Emergency procedures