Description:
Here’s What You’ll Get To Do
- Abide by Code of Ethics as established by the National Standards Guide for Community Interpreting Services
- Explain the role of the interpreter by properly introducing herself/himself
- Protect patient health information and confidentiality
- Refrain from imposing own values and opinions
- Maintain professional conduct at all time
- Refrain from mediating, advocating, giving advice or expressing opinions
- Refer patients/family members who have questions to the appropriate healthcare professional
- Provide interpretation in the following situations: pre-operative explanations, obtaining informed consent, post-operative discussions and instructions, discharge planning and specialized teaching (e.g., Diabetic, Transplant, Pharmacy and Dietetic teaching)
- Provide site translation for direct patient care discharge summary, medication instructions, and post-operative care
- Provide over-the-phone interpretation related to direct patient care
- Follow the policies and procedures established by Interpreter Services and the Hospital
- Participate in monthly departmental team meetings when possible
- Support Hospital staff in how to work effectively with interpreters when necessary
- Raise awareness among SickKids staff of the need for interpretation services as a resource to LEPs
- Assist with the orientation and training of contracted interpreters to work within Interpreter Services guidelines