Description:
Medical Assistants are fully trained on and responsible for the following:
- Proper registration of the patient administratively (i.e. reception, scheduling, collecting payments, etc.)
- Proper preparation of the patient clinically (i.e. hosting the patient into the exam room and performing triage).
- Appropriate application of scripts, scenarios and clinical skills.
- Appropriate usage of our Electronic Medical Record system (EMR Advantage).
- Ensure consistent inventory levels through daily stocking of exam rooms and other areas of the clinic.
- Maintain a clean & quiet environment by cleaning/sanitizing exam rooms, foyers and bathrooms.
- Proper opening and/or closing procedures of the clinic.
- Record and document management and all administrative duties, as assigned.
- Opportunity to train in one or more specialty programs (e.g. Travel Medicine, Allergy Testing, Foot Care, and Wellbaby), following the successful completion of a 3-month probationary review.
- Other duties as required.
What We're Looking For:
- 1-2 years of post-secondary education in a related field, or equivalent work experience.
- An undergraduate or bachelor’s degree in health science, Kinesiology, General Science or Arts is considered an asset.
- Six months to one year of experience in a customer service environment (i.e. retail or hospitality).
- Excellent communication skills in English (spoken, written, reading and comprehension); other languages are considered an asset.
- Committed, reliable, and flexible with regards to scheduling of shifts (i.e. days, evenings and weekends).
- Flexible with regards to working at multiple clinic/office locations within the Ottawa Region.
- Passionate about personal learning, training and ongoing development.