Media Delivery Operations Associate

Description:

• Manage campaign timelines and deliver operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality.
• Engage and maintain relationships across Media Operations, and key partners across all Media brands in Canada.
• Partner with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses across Canada.
• Support brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch, and optimisation
• Support client and internal billing by approving client and intercompany invoices
• Reconcile media delivered with supplier and resolve mismatched supplier invoices and discrepancies within the designated timeframe
• Create client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in DAN media systems)
• Provide additional operational support as needed

Qualifications

• Post-secondary Degree or Diploma in Media, Advertising or related field.
• Relevant work experience in non-digital (Broadcast and Print and Out-of-Home) media buying and delivery or operations.
• Excellent time management and ability to help media operations and planning teams meet urgent deadlines.
• Experience with contract / audit compliance.
• Ability to work cross-functionally and build relationships with multiple stakeholders.
• Ability to drive continuous improvement and best-in-class customer service.
• Strong written and verbal communication skills.
• Knowledge and proven experience with finance, budgeting, and cost control principles.
• Previous experience with media systems such as Adtraq or EAS.
• Strong MS Excel skills – Pivot Tables, VLOOKUP’s, etc.