Materials And Hardware Clerk

Description:

The job holder must be able to greet and serve customers in the store in a dynamic and courteous manner. The person will also have to receive the goods from the various suppliers. They must also ensure compliance with standards and procedures related to occupational health and safety.

Main Responsibilities

Respond Effectively to Customer Needs.

• Provide personalized customer service from welcoming customers through to the final sale by listening, evaluating and recommending products to customers that suit their needs;
• Be on the lookout for sales opportunities;
• Offer complementary products;
• Make special orders when a product is not in stock and follow up on customer complaints;
• Track customer orders and quotes with the system;
• Promote the PM card to all applicable transactions.

Fill the Shelves

• Get missing products in the warehouse or at the reception;
• Ensure stock management (rotation, inventory, hole report) and product availability;
• Ensure that the displays are adequate (flyers, promotions, current products).

Merchandizing.

• Showcase the merchandise by creating product montages in strategic locations;
• Carry out price changes according to PM procedures and displays of information and/or technical data sheets relating to the products;
• Perform the correct placement of products at least twice a day;
• Ensure the cleanliness of the workplaces.