Description:
Respond Effectively to Customer Needs.
- Provide personalized customer service from welcoming customers through to the final sale by listening, evaluating and recommending products to customers that suit their needs;
- Be on the lookout for sales opportunities;
- Offer complementary products;
- Make special orders when a product is not in stock and follow up on customer complaints;
- Track customer orders and quotes with the system;
- Promote the PM card to all applicable transactions.
Fill the Shelves
- Get missing products in the warehouse or at the reception;
- Ensure stock management (rotation, inventory, hole report) and product availability;
- Ensure that the displays are adequate (flyers, promotions, current products).
Merchandizing.
- Showcase the merchandise by creating product montages in strategic locations;
- Carry out price changes according to PM procedures and displays of information and/or technical data sheets relating to the products;
- Perform the correct placement of products at least twice a day;
- Ensure the cleanliness of the workplaces.