Description:
· Is motivated towards enhancing our membership recruitment program.
· Has excellent communication, planning, organizing and customer service skills.
· Will embrace our team culture and develop professional relationships.
· Self-motivated towards personal and professional growth.
Responsibilities and Tasks include but not limited to:
- Promote the Edmonton Petroleum Golf and Country Club course culture, services, and benefits of private club membership to all prospective and current members.
- Responsible for the promotional packages for the sale of shares/memberships along with the administrative duties involved such as collection of appropriate fees, transfer of shares and working directly with legal counsel.
- Network with the business community acting as an Ambassador for the Club to generate interest and develop potential leads.
- Provide an exceptional on-boarding program for all new Shareholders and any spouses or dependents that show interest in joining.
- Implement and provide input into marketing/advertising and any related materials that showcase the Club and promote the value of being a private club member.
- Handling day to day member concerns and inquiries via email, telephone and in person.
- Responsible for all member communication distribution including newsletter publications, weekly email notices, and managing the Club website, app updates and all other social media platforms.
- Maintain accurate information to ensure correct billing and communication to members.
- Assist in the preparation of all Board Meeting documentation, AGM, and special meetings.
Desired skills and experience:
- Excellent communication skills, both written and oral.
- Diploma or degree in relevant field.
- Minimum three years general administration experience.
- Working knowledge of Excel, Word, and Outlook.
- Experience with Canva or similar.
- Experience with Jonas software would be considered an asset.
- Private Club experience would be considered an asset.
- Advanced problem-solving skills and the ability to multi-task in a fast-paced environment.