Manager, Site Merchandising

Description:

Business/Project Management

• Work directly with the product team in the creation of new features and functions that provide value-added services to the customer support teams

• Leverage data sources from web analytics, customer research, UX research, vendor partners, and industry reports to improve customer satisfaction constantly
• Manage 3rd party site experience platforms, such as email pop-ups, personalization, UGC, etc.
• Develop AB testing and personalization roadmap

Let's Talk About You:

• 5+ years of e-commerce merchandising
• Minimum 3 years of supervisory / manager experience
• Working knowledge, and experience with Salesforce Commerce Cloud, other Sales Force Products, Salsify (PIM)
• Proven track record in workflow optimization
• Data Analysis, experience with Google Analytics, BI tools, Core Metrics or Omniture an asset
• Understanding of E-commerce, Retail, and CX best practices

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow