Description:
The Insurance Operations Support team is hiring for a permanent Manager Revenue Stock and Warehouse Operations. This position will oversee and manage warehouse and distribution operational activities including distribution vendor for goods, materials, storage, inventory stock, revenue stock and processing of surrendered plates.
Some of the responsibilities will include:
- Provide direction and guidance on change management improvements to ICBC/broker business relations, processes, and systems.
- Oversee operational activities of third-party distribution vendor including shipping, receiving, warehousing, KPI’s, special projects, distributions of goods/materials, and database.
- Manage vendor contracts related to warehouse operations and collaborates with Strategic sourcing for successful negotiations of changes in product, services, terms, and conditions as required.
- Manage the revenue stock operation ensuring consistent delivery and inventory management of all insurance/licensing products for brokers, law enforcement, government agents, and all ICBC locations.
- Manages procurement activities ensuring operating efficiency and cost effectiveness.
- Manages projects and initiatives related to warehouse operations.
- Promote the use of operational excellence methods, strategies, and techniques.
- Prepares, administers, and reviews operational budgets in various functional areas in accordance with corporate guidelines.
- Recruits, hires, trains, develops, and assesses the performance of reporting staff.
Position Requirements
- Knowledge of standards and practices in warehousing, distribution, and inventory management
- Knowledge of the relevant computer systems, applications, and databases
- Knowledge of relevant department, division, and corporate business functions, strategies, products, and services.
- Knowledge of insurance industry, driver licensing and claims settlement functions pertaining to revenue stock HRERC02 Descriptions.
- Professional designation in supply management, logistics, or materials management.
- Experience with variety of tools including Jira, SharePoint as well as Microsoft productivity tools.
- Demonstrated capability in strategic thinking with strong core competencies including critical thinking, problem solving, communications and collaboration.
- A customer service mindset with exceptional relationship building skills.