Manager, Engagement & Multi-media

Description:

Engagement

• In partnership with the team and Senior Leadership, develops, maintains, and continuously improves operations and program engagement, communications, and training plans to support the goals of GTSM/ETS and the change strategy, including providing strategic input and development assistance in the construction of innovative internal and external engagement plans, initiatives and tools.
• Lead the GTSM/ETS intake management process and brand standards.
• Oversee and manage all GTSM/ETS social media platforms, primarily the SharePoint intranet sites to ensure overall brand compliance and enhanced UX.
• Handle the publication of blog posts, videos, and written communication to all employees.
• Measure effectiveness of internal engagement by collecting data from the various tools used to provide insight and look for continuous opportunity for improvements.
• Conceptualizing, planning, executing, and debriefing on all events, including the Annual Summit, Town Halls and other miscellaneous events.
• Supports the priorities and business strategy of the teams, and business and technology partners.
• Liaison for requirements gathering and focal point for process enhancements as they relate to engagement and multi-media.