Description:
- Aggregate data, develop reports, track key metrics, identify trends, and derive meaningful insights into the performance of our digital assets (daily, weekly, monthly quarterly annually)
- Work closely with the D2C Agile delivery teams to track optimizations, align on success measures, and test strategy for gaining insights and performance impacts.
- Analyze data, derive insights to formulate recommendations into area for opportunity to improve performance of our omni-channel sales platform (digital assets, upstream, and downstream processes)
- Actively partner with key stakeholders across functional teams to derive insights on how upstream, midstream, and downstream variables impact performance of our omni-channel experiences.
- Work with cross functional teams to influence and negotiate prioritization of optimizations identified, taking on ownership to track them through to completion
- Present your finding and share your recommendations across various forums and levels of leadership
- Act as a liaison across functional teams ensuring appropriate stakeholders are engaged and there is the right level of awareness to effectively drive outcomes.
- Maintain your own backlog of opportunities identified, prioritizing based on highest value to our client and our business.
- Partner with analytics to obtain data, key metrics, provide needs using your influence to prioritize deliver
- Assist in the development of volume forecasts and defining targets
What do you need to succeed?
- Must be client obsessed, placing our client at the centre of your work
- An innate curiosity that compels you to ask questions and to dig deep to find answers
- Demonstrated ability to produce and communicate meaningful insights from various sources and complex data (Quantitative and Qualitative)
- Demonstrated ability to effectively visualize, and present complex insights adapted to a variety of audiences
- Demonstrated experience using data and insights to formulate and support recommendations to influence change
- You bring a sense of urgency and instill the same a sense of urgency in others to driving outcomes
- Demonstrated ability using data to derive opportunity value to prioritize work
- Demonstrated success working collaboratively to achieve outcomes
- Demonstrated success proactively networking, fostering relationships, and building partnerships
- Demonstrated ability using historical data and emerging trends to create volume forecasts
- Strong critical thinking & creative problem solving
- An owner’s mindset (must have); You are accountable for driving outcomes and feel accountable holding other accountable to their part