Manager

Description:

Reporting to the Director, Registration & Examinations, the Manager, Registration manages and leads the registration and entry-to-practise programs, including but not necessarily limited to collection of annual fees and information, registration processes, professional corporations, applications for registration and maintaining the College’s Prior Learning Assessment and Recognition (PLAR) program.

Duties & Responsibilities

1. Managing the Collection of Annual Fees and Information
· Managing and maintaining the process for collecting annual fees and information from registrants of the College, including but not necessarily limited to:
o Updating collection forms and information.
o Ensuring that data submitted by registrants is reviewed for completeness and accuracy. 

o Issuing notices of failure to pay fees and notices of intent to suspend and applying late fees.
o Issuing suspension notices. 

· Issuing Certificates of Registration annually.
· Ensuring the timely annual submission of data to HealthForceOntario.

2. Managing the Entry-to-Practise process
· Managing and maintaining the process for entry-to-practise with the College, including pre-registration, application, and issuance of a certificate of registration.
· Reviewing all applications against the Registration Regulation, Program Policies and by-law requirements and making recommendations on certificate issuance to the Director, Registration & Examinations, including identifying applications requiring referral to the Registration Committee by the Chief Executive Officer or their delegate.
· Liaising with applicants on matters that are referred to the Registration Committee.
· Preparing briefings and presenting entry-to-practise matters that have been referred to the Registration Committee for consideration. 

· Ensuring decisions of the Committee are implemented.

Managing the Prior Learning Assessment and Recognition (PLAR) Program
· Managing and maintaining the PLAR program, ensuring the timely assessment of PLAR applicant education experience, knowledge, and skill.
· Making recommendations to the Director, Registration & Examinations on applicant eligibility for the PLAR program.
· Ensuring the timely processing of PLAR applicant appeals.
· Liaising with PLAR applicants on matters related to their assessment.
· Preparing briefings and presenting PLAR assessment findings that have been referred to the PLAR Committee for deliberation.
· Implementing decisions of the PLAR Committee and PLAR Appeals Panel. 

· Assisting with PLAR assessor and Committee recruitment, training initiatives, and recognition.

4. Managing the Registration Program
· Reviewing registration applications and professional corporation (initial and renewal) applications for completeness and accuracy. 

· Making recommendations to the Director, Registration & Examinations on the disposition of these applications.
· Ensuring timely updates are made to the public register.

5. Liaising with External Organizations relating to Registration matters
· Liaising with interested stakeholders, including student organizations, CCNM, the OAND and CAND, on Registration matters.
· Liaising with and attending the Health Professions Appeal and Review Board, as necessary.
· Assisting with the preparation and delivery of presentations on Registration related topics.

6. Committee and Council Support
· Working with the Director, Registration & Examinations to provide support and guidance to Committees associated with the Registration Program area, including but not necessarily limited to:
o Developing agendas with Committee Chairs and staff of the College.
o Preparing briefings and summary documents on matters relating to entry-to-practise applications, change of registration class applicants, candidates requiring exam remediation, as well as policies and procedures.
o Ensuring minutes of the meetings are completed and disseminated for Committee approval in accordance with College policies.
o Assisting with Committee recruitment, training initiatives, and recognition.
o Assisting in the facilitation of program updates as needed.
· Preparing briefing materials for Council meetings on issues relating to the program area as directed by the Director, Registration & Examinations.
· Assisting with the review of quarterly and annual Committee reports. 

7. Assisting Director, Registration & Examinations
· Supporting the Director, Registration & Examinations in the budget development process of the College.
· Assisting the Director, Registration & Examinations with the annual submission of the Fair Registration Practices Report to the Office of the Fairness Commissioner (OFC).
· Assisting the Director, Registration & Examinations with the provision of information to support audits of registration practices by the Office of the Fairness Commissioner
· Assisting the Director, Registration & Examinations in the recruitment, onboarding, coaching of staff, staff recognition and in the conducting of probationary and annual performance reviews

8. Managing the day-to-day operations of the department
· Managing the activities of direct reports in accordance with the policies and procedures of the College.
· Working within the approved departmental budget and reporting any variances to the Director, Registration & Examinations
· Ensuring applicant and registration files are maintained accurately and securely
· Ensuring accurate and timely responses are provided to enquires made to the program area
· Assisting with the preparation of notices and information for the website, news bulletins and newsletter
· Compiling quarterly and annual statistical information for College reports
· Developing, updating and implementing policies and procedures related to the program area

9. Other duties
· Performs other duties as assigned

Qualifications

· Education/Experience:  University Degree or College Diploma in Business Administration, or related field, or equivalent work experience. A minimum of two years experience in a manager role or (similar) overseeing staff. Experience in a regulatory setting or in an environment run by a board or council in considered an asset. Familiarity with knowledge of the Regulated Health Professions Act and health legislation is considered an asset
· Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business community members
· Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
· Computer Skills: To perform this job successfully, an individual must know word processing software, spreadsheet software, internet software, and contact management systems, Microsoft Suite and Adobe