Logistics Manager

Description:

Train and coach employees to increase productivity, maintain adherence to corporate policies & procedures and consistent quality of work
Establish and maintain Key Performance Indicators that accurately reflect status and quality
Control quality by exercising due diligence and care on operations to prevent service failures, security breach, and client dissatisfaction
Monitor tracking and tracing activates to ensure live updates are being acquired
Maintain good relationships with larger carriers and customers by checking in about standards and requirements being met by the team
Provide reports to management and directors as needed
Research and maintain knowledge on current market conditions, pricing, regulations, and the environmental climate

Required Skills and Qualifications

Post University BA required
10 years brokerage experience in multiple roles
Experience managing a team of at least five people
Proficient knowledge of Microsoft Office
Proven problem solver
Excellent English verbal and written communication skills