Logistics Coordinator

Description:

• Monitor & track forwarder KPIs against SLA, seek improvement opportunities for shipments that do not meet SLA.
• Review, approve or cancel booking request from supplier to forwarder – Review (mode of shipment, PO#, Supplier name, destination).
• Liaison between Supplier, Forwarder and CG teams. Investigate issues and coordinate with respective cross-function teams.
• Provide support to supplier’s inquiry related to transportation.
• Review the flight and/or sailing schedule to ensure shipments are arranged by forwarder on time and seek other options if initial booking does not meet CG requirement.
• Regularly update and provide Inbound RM report to cross-functional teams.
• Inform the team for any potential news/updates impacting inbound shipments.
• Coordinate with customs broker for any customs inquiries.
• Monitor the shipments from origin to destination.
• Monitor all URGENT shipments until it arrives to the destination. Update cross functional team for the shipment status.
• Ensure that shipping documents are provided to avoid any delays in receiving shipments.
• Ensure that delivery and packing requirement are being followed by trucker.
• Arrange delivery with the Warehouse team
• Coordinate with Warehouse Team on condition of shipments received and address any concerns regarding packing and shipping with forwarder and supplier.
• Update report and KPIs regularly