Library Supervisor

Description:

Major Duties and Responsibilities:

• Supervise a large team of 20 Shipping and Receiving Clerks, and Sr. Library Clerks, and the daily operations at the Collections Centre. Supervise staff and the daily operations at the Collections Centre. Schedule and assign workload and evaluate progress of assignments; follow up and deliberate with Associate Director regarding the results and daily priorities. Note and follow up on absences, address staff issues immediately, reassign priorities to ensure optimal service delivery. Regularly confer with Associate Director in order to re-develop plans or workflows and co-ordinate service and administrative needs.

• Respond to requests and queries, concerning policies, practices and procedures at the Collections Centre. Assess and resolve problems related to collections, facilities and security. Refer more complex inquiries to the Associate Director, as necessary. Apply the policies, practices and guidelines and when appropriate, inform the Associate Director Participate in re-developing, improving, and modernizing policies, practices, and guidelines to meet the needs of the Collections Centre workflow and procedures.

• Participate in the recruitment of staff. Prepare interview questions and evaluate performance, including Mid-Review and End-of-Probation Reports.

• Train staff on specialized software and equipment, when required.

• Ensure staff are informed of changes and updates by preparing documentation detailing new procedures, policies and/or services.

• Regularly confers with Associate Director of the Collections Centre to plan and oversee service and administrative needs.

• Ensure staff compliance with health and safety regulations. Ensure safe working conditions for staff, when appropriate, advise Associate Director and develop solutions for improvement.

• Represent the unit at internal and external meetings or committees.