Description:
Customer Service Responsibilities
- Greeting and interacting with residents and prospective residents in a customer friendly and professional manner
- Prompt response to resident issues and service requests (within 24 hours)
- Assist with resident events (i.e. Holiday parties, summer barbeques)
- Recognition of residents’ unique requirements
Skill Set Required
- Strong administration and organization skills
- Exceptional customer service skills
- Computer and emailing skills
- Positive attitude towards learning and training
- Well-developed verbal communication skills
- Ability to display a professional/presentable appearance/attire
- Experience with leasing apartments or selling condominiums an asset
- Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities
- Fluent in speaking, reading and writing in French & English (required