Learning Technology Services Technician

Description:

Qualifications:

•Two-year post-secondary Computer Networking or Technical Support related diploma and/or equivalent work related experience;

•Customer Service Certification or equivalent training;

•Current Windows Desktop Certification;

•3-4 years’ of related experience in an IT environment;

•Relevant vendor training for authorized service (certification);

•Previous experience with network hardware and software;

•Proven ability to acquire and implement new technologies;

•Excellent customer service skills;

•Excellent interpersonal and communication skills;

•Superior conflict resolution, trouble shooting and time management skills;

•Ability to think and react quickly;

•Proven ability to produce clean and concise documentation;

•Must possess a valid driver’s license and have access to a vehicle in order to travel and provide service throughout the district

The board is seeking candidates who demonstrate the following Core Competencies:

Communication

Innovation

Interpersonal Relations

Leadership

Planning and Organization

Professional Integrity

System Thinking

As a condition of employment, the successful candidate must provide a Criminal Background Check (CBC) with vulnerable sector screening current within six months of date of hire.