Description:
The Learning Strategy Consultant is responsible for collaborating with field-facing business partners and stakeholders to determine if/how learning interventions can help them achieve, improve, and sustain measurable organizational results. You will accomplish this by:
- Establishing and maintaining trusting, proactive relationships with senior level business leaders', stakeholders and their teams to understand their businesses and recognize opportunities for learning based on business evolution, change or performance needs.
- Conducting needs analysis to determine if a learning solution will achieve business or initiative goals by considering scope, pre-existing training gaps, programming opportunities, corporate prioritization, resourcing requirements, and the ability to qualify program success through impact and measurement modelling.
- Collaborating with the Instructional Design and Learning Enablement teams to convey context; providing learning objectives, business goals and measurement targets so they can recommend tactics to meet the determined learning needs and collaborate to build a learning strategy.
- Driving acceptance and success of the learning strategy by curating tactics into executive level presentations, pitch decks and contracts; speaking to targeted impact and performance outcomes that will be achieved to gain senior leadership “buy-in”.
- Participating in initiative project meetings to socialize the learning strategy, gaining commitment to the learning contract with SMEs and working partners; focusing on agility and response to change within the creation cycle, and acting in a learning project oversight function, the learning design and enablement units can deliver within their methodologies.
- Supporting agility and acceptance of rapid business change by providing thought and learning leadership, exemplifying best practices, helping business partners to radically prioritize the most impactful work, and respectfully challenging the status quo when required, as an advocate for learner success.
- Partnering with stakeholders and the Learning Technology & Support team to measure impact of learning solutions. This includes, but is not limited to:
- Obtaining, understanding and utilizing strategic objectives and OKRs to create targeted project outcomes
- Leveraging the Kirkpatrick Model to develop learning strategies that can measure and can quantify those outcomes
- Gathering metrics/analytics from a variety of business reporting sources to illustrate those outcomes, and reporting them up as required in the project cycle
- Summarizing final qualitative and quantitative results into a “data story” and presenting those impacts back to senior level business leaders
- Iterating strategies to adapt to those results as required.