Learning Services Assistant

Description:

This position provides excellence in front line customer service and clerical support in the Faculty of Media, Creative Arts, and Design. Duties include but are not limited to the following: handles telephone and in person inquiries from students, professors/instructors & staff, applicants and the general public; opens and distributes daily mail and organizes daily courier needs; organizes mail room, the general office space and kitchen area daily; maintains a professional atmosphere; word processes correspondence; maintains keys and lockers for office use; coordinates and prints business cards; and provides back up for other staff when needed. The incumbent also records and posts notification of class cancellations; organizes, assists with the distribution and collection of surveys and packages; orders & maintains office supplies; maintains master bulletin board; expedites deliveries to the test centre, HR and finance on behalf of the Faculty; manages assignment/internship mailbox; assists with program meetings and special events; assists with packaging of uniforms/name tags for students; books boardrooms/office spaces & orders catering when required. The position will troubleshoot fax/printer station issues and repairs; maintain the stocking of fax/printer stations throughout the Faculty and ensure cleanliness of recycling bins, mailroom, printer stations and general spaces.

About you:

You are passionate about working at Ontario’s largest polytechnic college; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• 2-year diploma or equivalent.

Experience/Skills

The successful candidate will have a minimum of one-year related experience (Note: Work Integrated Learning will be considered) and should demonstrate the following:

• Experience working in a busy office environment and the ability to manage multiple tasks simultaneously

• Experience working with student information systems and/or relatively complex computer information systems

• Ability to take direction and work independently

• Proficient knowledge of MS Office Suite

• Strong oral and written communication skills

• Excellent attention to detail

• Excellent customer service skills