Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;
Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;
Assist in the development and growth within your team;
Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.
Client
Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;
Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;
Attract new clients by being a Brand Ambassador through networking within the community;
Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.