Journey Architect

Description:

The Workplace Journey Architect (Softchoice’s answer to Solution Architecture) is responsible for articulating what is possible for our customers to transform their business for the hybrid-cloud era with productivity suites such as Microsoft 365. Working alongside a team of sales professionals at Softchoice, you play a vital role in architecting solutions to enable a modern workplace for our customers. As an ambassador of the Softchoice brand, you will represent our value as one of North America's top solutions providers by unlocking our customers' potential to be future-ready right now through the use of technology.

We know you know how to make a difference! We want to provide you the canvas to display your ideas and proven successes and help make a difference for our customers.

What you'll do:

• Challenge customers by using your skills, insight, and experience to help our customers see what it takes to do the right things versus simply doing things right. Confidently challenge their beliefs with well-researched, tailored insights to spotlight your innovative ways of generating solutions that maximize outcomes.

• Showcase your growth mindset by seeking to understand our customers' business challenges first and then designing a solution that best achieves the end goal in the shortest possible route.

• Strategic roadmaps or initiatives that really move the needle with our customers.

• Bridging the gap between business outcomes and IT initiatives.

• Architecture and design of holistic workplace solutions.

• Develop workplace solutions vision that our customers want to embrace and execute upon.

• Specify the deliverables of consulting and implementation projects by writing the statements of work (SOW) for Softchoice services.

• Collaborate with the service delivery teams to ensure the services are delivered as specified in your statements of work and as required to meet customer business outcome objectives.

• Take leadership on enabling our sales, pre-sales and post-sales teams on the value of Softchoice solutions for Hybrid IT.