Itsm Servicenow Developer

 

Description:

Key Responsibilities:

  • Minimum 3 years of experience in configuring ServiceNow which involves various modules, 3rd party integrations and building custom applications.
  • Good hands-on knowledge and experience of JavaScript / HTML / CSS / AJAX/ Angular/ Bootstrap / Jelly Script.
  • Participate in design reviews and come and participate in all possible solutioning.
  • Analyzing technical development requirements.
  • Strong technical knowledge of all ServiceNow modules and Custom Application Development.
  • Deploying solutions in a test environment and working with QA teams to ensure quality.
  • Perform platform upgrades and review skipped updated.
  • Implement best practice in coding and design as per ServiceNow standards and community guidelines.
  • IT experience working within a large enterprise on implementation initiatives and 3 to 4 years of experience in SNOW development.
  • Follow ITL processes to develop solutions.
  • Find opportunities to automate and enhance the end-user experience.
  • Scripting in various areas (Business rules, Client scripts, UI Actions, Access control lists, UI Policies, Portal pages and UI Pages)
  • Reporting and Dashboard setups.
  • Knows to configure flows or workflows and have experience in Service Catalog development.
  • Conduct assessments of new plugins and installations and configuration to setup business process.
  • Work in conjunction with Program Managers to assist with technical program level activities.
  • Be the interface into ServiceNow for technical and vendor interactions.
  • Be a key member of the overall implementation project team.
  • Completing detailed documentation for workflows and services implemented within ServiceNow.
  • Implementing access controls to ensure an appropriate least privilege approach to solution design.
  • Designing and developing new ServiceNow applications, workflows, and services.
  • Evaluating ServiceNow platform performance, debug software problems, and making recommendations for problem resolution.
  • Effective time management, team handling and organizational skills.
  • Very good verbal and written English communication skills.

Knowledge, Skills, and Competencies:

  • 7+ years IT Service management experience
  • Certifications: ITIL Foundation, Certified System Admin, Certified Application Developer, Certified Implementation Specialist.
  • Ability to manage an organization with a large staff of highly trained IT professionals.
  • Strong analytical, design and development skills including troubleshooting and integration of IT services.
  • Strong competency in developing efficient and effective solutions to diverse and complex business problems using sound judgement and assertiveness when necessary.
  • Knowledge of best practices to guide teams through issues related to the design, development, and deployment of mission critical information and software systems.
  • Able to communicate openly and effectively with senior management, Business Units management, with other IT managers, with staff, and with many diverse constituencies.
  • Able to work decisively under heavy workload considering the criticality, urgency and extended work hours required to ensure availability of the service in accordance with service level commitments.
  • Able to manage multi-cultural and multi-located teams.
  • High willingness to drive transformation and service improvement.
  • Strong customer / end-user / client service orientation.

Organization GFL Environmental
Industry IT / Telecom / Software Jobs
Occupational Category ITSM ServiceNow Developer
Job Location Vaughan,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 3 Years
Posted at 2024-08-17 6:03 am
Expires on 2024-12-22