Description:
Job Duties: Assist the Digital Workplace Services Team within IT Operations
- Assist in the Application Readiness/Assessment phase of the Windows 11 Migration Project
- Assist in ongoing project management support of the Windows 11 Application Readiness Project
- Assist in creating reports, dashboards, and other visualizations to clearly articulate progress, statuses, and risks.
- Communicate with internal teams, peers, and 3rd party vendors to obtain concise information with respect to Windows 11 readiness of over 800 applications.
- Assist in the creation and modification of department processes.
- Receive assignments from supervisors on problems related to assigned area of work.
- Research available resources and contacts required to perform the necessary analysis and propose effective recommendations.
- Work with others, including different team managers and senior staff as required.
- Assist in managing and tracking projects statuses, report on variances.
- Assist in driving project success through timely update requests.
- Perform other duties as required.
This job will provide you with the following professional development:
- Develop project and program management skills.
- Understand the complexity of managing large software application portfolios within large organizations, their unique uses within various business units, and downstream impacts of change as it pertains to the IT landscape (e.g. software licensing, device hardware compatibility, security compliance, etc.)
- Skills to set up and conduct efficient meetings.
- Develop the skills to write effective briefing notes.
- Understand how to analyze data and its importance for making business decisions.
- Effective communication and writing skills.
- Knowledge of IT Operations within a large Transmission and Distribution Utility
- Experience supporting programs and projects within the broader IT Operations teams.
- Opportunity to implement problem-solving skills.
- Learn from a diverse group of IT analysts, managers and mentors.
- Develop strong organizational and effective time management skills.