It Manager

Description:

Player One Amusement Group (P1AG) has an immediate full-time opening for the position of IT Manager. We are seeking a dynamic and experienced contributor, who plays a leading role in ensuring the smooth operation of our IT infrastructure, and building strong partnerships with vendors that support our technology needs. The IT Manager is a hands-on position that is responsible for driving sound IT principles across the organization in relationship to networking, infrastructure, and cloud technologies.

P1AG employs over 400 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks. For more information regarding P1AG please visit our website at

www.winwithp1ag.com

.

Responsibilities:

• Work closely with MSP to oversee the delivery of efficient and timely IT and desktop support to all employees.
• Develop and implement IT policies and procedures for desktop support and hardware/software management.
• Manage the IT budget, including forecasting, cost analysis, and vendor contract negotiations.
• Build and maintain strong relationships with key IT vendors, ensuring we receive the best possible value and service.
• Support of cloud-based SaaS platforms (ERP, HRIS)
• Manage and administer VOIP applications (RingCentral)
• Track and analyze IT performance metrics, reporting progress and recommendations to senior management.
• Participate in IT project planning and implementation, ensuring alignment with business goals.

Desired Skills and Qualifications:

• Bachelor's degree in IT, Computer Science, or a related field.
• Minimum 3 years of experience in IT management, with a strong focus on end-user support.
• Excellent communication, interpersonal, and organizational skills.
• Networking knowledge (Fortinet, Meraki)
• Extensive experience of Microsoft Tenant Administration e.g., O365 & M365
• Office Productivity tool knowledge (i.e. Word, Excel, PowerPoint, Outlook, OneDrive)
• Mobile, desktop, and other handheld device management experience
• Experience with IT budgeting and vendor management.
• Proficient in relevant IT tools and technologies (e.g., ticketing systems, asset management tools, etc.).
• Prior experience leading and implementing ERP systems, determining security-enhanced roadmap, and project management across a variety of technical platforms.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.