It Assistant B - Moderator

Description:

The IT-Assistant-B (Moderator) position plays an essential role for our virtual Public Enrollment, Mini-MBA and Custom programs in supporting instructors and providing client service for our executive participants. The virtual training programs are an important component of the MEI learning platform and contribute to the overall MEI revenue.

The casual part-time temporary remote position opens the virtual meeting (Zoom, WebEx, Teams, etc.); assumes the role of host; admits participants; takes attendance; creates & launches breakout room exercises as per instructor directives; creates & launches polls; oversees the chat function for relevant comments and/or questions; drops handout documents in the chat; manages the whiteboard and annotation; instructs participants where to locate the course evaluation link or drops the link for custom programs in the chat; at the end of the program; provides support for participants with any technical difficulties.

Other Qualifying Skills and/or Abilities:

DEC or equivalent. Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level #4 on a scale of 0-4.

Minimum Education and Experience:

High School Diploma 1 Year Related Experience