Description:
BCIT International is seeking a regular, full-time (1.0 FTE ) International Student Specialist.This position provides administrative, personal and advocacy support to prospective and current international students and is primarily responsible for providing information and guidance on international student visas, verification letters and other international student related documentation requirements. The specialist also provides information on course planning, registration, admission requirements, procedures and organizes students into levels and blocks for registration.
Duties & Responsibilities
DUTIES AND RESPONSIBILITIES :
- Maintains extensive knowledge on policies, procedures and regulations of Immigration, Refugees and Citizenship Canada (IRCC) pertaining to documentation pertinent to international student requirements.
- Provides students with information such as program options, availability, pre-entry requirements, English language proficiency and prior student learning experiences, course planning and registration, application and admissions procedures
- Assists students with registration, application and admissions documentation process including completion of on-line application and third party consent forms and uploads required documents; follows up on missing entry requirements.
- Assists students with withdrawal/deferral requests and sends letters to students or recruiters.
- Issues and signs letters of verification and other confirmation documents used to support international student applications related to permits and visas.
- Considers complexity of student history, assists students with IRCC regulations regarding conditions for work and study permits and prepares and signs off on to IRCC letters regarding international student status.
- Organizes student registration into appropriate levels and blocks; liaises with SIES to ensure registrations are completed and correct.
- Monitors status of student registration, ensuring that all registration duties are completed by students before all related application, tuition payment, registration and withdrawal deadlines.
- Monitors student data, such as study permits and immigration information; assists students to ensure they maintain their legal status in Canada. Notifies students of their status and recommends actions required to resolve issues and maintain status; prepares and sends infraction reports to Immigration Canada, as required.
- Ensures that students have met all mandatory requirements including payment of fees, hold valid permits, and have the appropriate medical coverage.
- Confirms accuracy of student information, resolves fee issues, processes course transfers, withdrawals, and tuition refunds; monitors outstanding fees and other payments; processes invoices as required in conjunction with Finance department.
- Provides advice and resources to students with personal or professional concerns, and/or referrals to other services and programs.
- Communicates with agents, promptly and when necessary, to provide information regarding students, BCIT programs, application process and status.
- Assists in coordinating the International Student Orientation and Registration day activities.
- Identifies improvements and updates to existing policies and procedures; develops new policies and procedures for review and approval by team members and managers, ensures consistency with BCIT practices
- Liaises with all BCIT campuses/staff to assist with queries regarding international students.
- Maintains up to date knowledge in the area of international education, cultural diversity and immigration regulations through regular attendance at conferences and workshops.
- Maintains a variety of international student databases for registration, admissions and recruitment purposes.
- Prepares, reviews and reports on a variety of student and/or course related areas including student demographics, contact information, part-time registration, and other statistical data; complies general student information for reporting purposes.
- Provides coverage for other support staff positions in the department, as required.
- Participates in Records Custodian training and remains current with record keeping practices, policies, and procedures (both BCIT and FOIPOP).
- Undertakes related duties as assigned, consistent with the job grade of this position.