Intermediate Academic Records Administrator

 

Description:

Consistent with the policies of the University and the objectives and priorities of the Office of the Registrar, the incumbent will provide efficient and effective records service to AU learners, AU staff and external partners while ensuring the integrity of the processes related to the Academic Records unit. The incumbent will efficiently assess and process all outgoing transcripts and documentation accompanying the requests, outgoing APAS transcript reports, process final grades, letters of certification, name and address changes, verification of enrolment, process student identification cards and stickers, education verification, ASN clean up reports, provide course completion letters, and maintaining shared email accounts. The incumbent will independently resolve Academic Records related client inquiries that are within policies and procedures. She/he will serve as a resource person about records services and policies for the Office of the Registrar and the University community.

Qualifications

  • Grade Twelve (12)education supplemented with 3 years of increasingly responsible clerical experience in an educational environment, preferably in a Registrar's Office. An equivalent combination of education and experience will be considered.
  • Extensive knowledge of the AU calendar, policies, and procedures.
  • Excellent interpersonal, communication, organizational and time management skills.
  • Thorough investigative and problem-solving skills.
  • Ability to work independently with minimal supervision.
  • Working knowledge of data entry and retrieval operations in a computerized information system.
  • Ability to work effectively under pressure and set own priorities.
  • Ability to differentiate between information, advising and counselling. (Must be able to assess client's situation and own ability to deal with it.)

 

A detailed job description can be viewed at: Intermediate Academic Records Administrator.

Contact Information

For more information regarding this role, please contact Jen Robertson,Coordinator, Enrolment Services & Academic Records, atjenniferr@athabascau.ca.


Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region. We will offer relocation assistance for the right candidate should you decide to relocate to the Town of Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

What AU Offers:

Benefits and Pension eligibility differs based on employee group and may include:

  • Defined Benefits Pension Plan
  • Alberta Health Care
  • Extended Health Care
  • Life Insurance, Accidental Death & Dismemberment Insurance
  • Disability Coverage
  • Vacation
  • Office Closure between Christmas and New Year's Day
  • Discretionary Benefit Fund
  • AU Course Allowance
  • A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
  • Employee & Family Assistance Program (EFAP)

Organization Athabasca University
Industry Management Jobs
Occupational Category Intermediate Academic Records Administrator
Job Location Toronto,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-02-11 7:00 am
Expires on 2025-03-28