Inside Sales Specialist

Description:

· Looking for candidates with Social Media Experience (Customer Service Call Center/Sales experience preferred).

· The candidate will help support and expand our large social media self serve advertising customer base by demonstrating the value of advertising solutions.

· Proactively outreach to decision-makers over the phone and via email to increase the ROI for their advertisements by optimizing their ad performance and increasing their investments.

· The assigned book of business will be on a quarterly basis, with new accounts assigned on a monthly basis.

· This role is expected to meet or exceed monthly sales targets and drive higher advertising spend for small and medium size businesses.

· Improve client's experience by driving optimal and appropriate product adoption and manage a portfolio book of SMB clients with responsibility for growing revenue.

· Provide pre and post-sales assistance for all applicable products.

· Become an expert on all Social Media Advertising solutions.

· Ability to identify trends and solve problems.

· Providing vital product insights feedbacks, from their own experience using Social Media Products and sharing the feedback from the Social Media Advertisers.

· Champion and produce success stories for advertisers who have had success in growing their business by using the Social Media products.

· Use a variety of tools to be able to properly communicate and drive advertiser businesses to success.

Basic Qualifications

• HS Diploma or GED Min 1-yr customer service or Related Exp
• Prefer experience working in a sales environment with sales targets or quotas
• Superior written and verbal communication skills
• Ability to work all shifts as required (including holidays)
• PC skills and keyboarding skills. Professional Skill Requirements
• High level of professional customer service and sales mindset, passion for driving sales through adoptions and spend
• Ability to multitask and work under pressure.
• Flexible and quick learners, able to adapt to the continuously evolving needs of both the business and the customer.
• Strong analytical and decision-making skills that demonstrate good judgment.
• Demonstrate speed, agility, critical thinking, and problem-solving skills in their work.