Inside Claims Representative Ii

Description:

Job Responsibilities

• Provide exceptional customer service
• Interpret policy wordings, determine policy coverage and ensure appropriate reserving
• Investigate losses to determine liability
• Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
• Negotiate with insureds, claimants, lawyers and insurers
• Coordinate services with vendors and service providers
• Adjust claims from inception to completion in a proactive manner
• Maintain accurate records based on company standards and policies within the claims system
• Remain up-to-date with legislative changes and trends in the insurance industry
• Perform other duties as assigned

Qualifications

• Minimum 2 years Property Insurance adjusting experience
• Working toward Chartered Insurance Professional (CIP) designation
• Effective customer service skills including empathy and concern for our customers
• Experience or knowledge within the farm/ agricultural industry is a strong asset
• Strong communication skills, both written and oral
• Strong investigative and analytical skills
• Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
• Detail oriented with a critical degree of accuracy regarding data entry
• Strong negotiation skills
• College/University degree is preferred