Income Assistance

Description:

Primary Accountabilities

In this role, a key responsibility of yours will be to foster team building with a regional and cross program perspective; providing effective leadership within a fast-paced multi-service environment and ensuring a high level of individual and team performance. Daily, you are responsible for overseeing the delivery of ESIA program, staff scheduling, office operations, caseworkers, as well as the completion of staff evaluations which support career and professional development.

You will be involved in various interdepartmental and community committees, all the while identifying and providing comprehensive services to clients. You are responsible for ensuring that the Department is represented in appeals processes, and that decision reviews and appeals are held as per established deadlines. You are expected to have a working knowledge of the Freedom of Information and Protection of Privacy Act (FOIPOP) and a clear understanding of the Release of Personal Information guidelines. Your input is valuable to us as you work closely with management and colleagues to assist in the development, implementation and maintenance of new policies, procedures, and initiatives.