Heritage Presenter I

Description:

Your job application must clearly demonstrate that you meet all the pre-screening requirements to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. The lack of information in the form requested may result in the rejection of your application.

Duties

Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities, and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Rocky Mountain House National Historic Site. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise.

This position is responsible for:
 

• Presenting meaningful, captivating, and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites, routinely in period costumes and/or a Parks Canada uniform.
• Perform cashier duties, sell permits; assist in the operation of sales outlets.
• Greet and orient visitors; deliver reception, orientation, public safety, and visitor experience information.
• Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach.
• Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders.
• Participate in the coordination and delivery of after-hours special events and private functions.
• Contribute to the overall national historic site visitor experience through the course of work; respond to general inquiries, direct visitors to sources of information and service areas, and direct visitor complaints; remain attentive to national historic site conditions and environments to detect and report incidents and undesirable situations; advise visitors and assist with possible solutions.