Help Desk Technician

Description:

QUALIFICATIONS:

• Diploma in in computer administration, information technology or related field preferred;
• 2+ years of experience in technical support or helpdesk roles;
• strong knowledge of Windows, Microsoft Office Suite, and remote desktop software;
• experience with Microsoft Windows Server and Azure Active Directory;
• experience with iOS and mobile device management;
• ability to work independently and as part of a team.;
• excellent interpersonal and problem-solving skills; demonstrated ability to communicate effectively;
• deep understanding and experience of Indigenous culture, values, and perspectives and relevance in a workplace; ability to speak and understand Anishinaabemowin a definite asset;
• experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values;
• proof of immunization in compliance with policy requirements is mandatory;
• valid drivers’ license, own vehicle and willingness and ability to travel required;
• criminal records check and current drivers’ abstract required;
• commitment to ongoing training and professional development relevant to job requirements; and
• positive attitude and capacity to act as a healthy lifestyle role model.