Description:
William Osler Health System, one of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers, is seeking a dedicated Access and Flow Leader to optimize patient flow and placement within our hospital network. This role is pivotal in coordinating admissions, discharges, and transfers to ensure timely and efficient patient care.
As a nationally recognized hospital system serving 1.3 million residents, Osler offers exceptional career development opportunities in a fast-paced health care environment. This position provides exposure to best-in-class health care delivery, cross-departmental training, and leadership growth.
Key Responsibilities:
✅ Patient Flow Coordination:
- Function as the primary facilitator of daily patient flow.
- Oversee admissions, discharges, and transfers across all hospital units.
- Collaborate with the Admitting department to manage preferred bed accommodations.
- Ensure timely transfers between units and departments.
✅ Emergency & Specialty Unit Coordination:
- Work with ICU, Pediatrics, Mental Health, and Addictions departments to support patient transitions.
- Conduct regular rounds in the Emergency Department to expedite admissions and bed placements.
✅ Stakeholder Communication & Collaboration:
- Liaise with physicians, hospitalists, resource nurses, and discharge coordinators to optimize patient movement.
- Communicate with Home and Community Care Support Services to facilitate timely discharges.
- Lead daily bed meetings and initiate bed alerts when needed.
✅ Operational Leadership & Problem-Solving:
- Identify and address bottlenecks in patient flow.
- Implement strategies to reduce congestion in emergency and admitting areas.
- Maintain hospital-wide awareness of current patient volume and capacity.
- Support a safe and efficient work environment for patients and staff.
✅ After-Hours & Emergency Support:
- Conduct hospital-wide walkabouts to identify and resolve issues.
- Respond to operational challenges, patient complaints, and staff concerns.
- Act as a resource for emergency codes and escalate issues when necessary.
Qualifications:
🎓 Education & Experience:
- Registered Nurse (RN) with College of Nurses of Ontario.
- BScN or health-related discipline (Master’s preferred).
- Minimum 5 years of acute care hospital experience.
- 2 years of leadership experience in a hospital setting.
- Postgraduate diploma in Utilization Management (asset).
- Experience in utilization review (preferred).
💡 Key Skills & Attributes:
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced, high-pressure environment.
- Excellent communication and leadership skills.
- Experience in hospital administration and patient care coordination.
Additional Information:
📅 Work Schedule:
- Days/Evenings/Nights, including weekends and statutory holidays (subject to operational requirements).
💰 Annual Salary:
- Minimum: $104,227.50
- Maximum: $130,279.50
📝 Application Deadline: March 16, 2025